What are Klout and Kred, and Why Do They Matter to Your Business?

1 year ago by in Featured, Measurement, Social Media Tagged: , , , ,

You may have heard references to Klout scores, Kred influencers, and similar metrics for measuring digital influence.  It was inevitable given how important social media has become in our daily lives that we would find a way to quantify that influence – and even move in the direction of monetizing it.

Perhaps the best analogy for a Klout score is a FICO credit score.  A credit score, as you probably know, is a complex algorithm that different agencies like Experian and TransUnion use to measure how credit worthy you are.  They use a variety of factors like your income, your previous credit history, whether you’ve ever been late on bills, and more to predict future patterns of spending.  This is used when you’re taking a mortgage, getting a car loan, or opening a new credit card.

Nobody knows exactly what the combination of factors is and how they are weighted, but many speculate on the specifics.  It goes without saying that a credit score has an impact on a vast part of your life.

Klout, Kred, and about 20 other startups now exist to take a similar analytical look at the reach, value, and influence of your social networks.  They do this by measuring a set of factors that range from the numbers of followers you have, to the quality of friends and followers (those people’s score), to the frequency with which you post, to how focused your posts are (on a single topic or topics), to how much engagement you get.  The weighting of these factors is proprietary but in general they holistically measure one thing: how likely are you to be able to “influence” your audience.

On the surface, while a Klout score sounds “interesting,” the sense of it having any real world value is limited.  What it represents has value, but it’s a proxy for that thing.  Yet more and more reports are popping up – companies and marketers using Klout scores to grant “perks” like free products and exclusive experiences.  Recruiters for positions are now asking for or looking at a candidate’s Klout score, as a basis of how much influence they wield in their industry.

As an individual entrepreneur or executive, your Klout score has an impact – people are looking at it and how they perceive you can be affected by it.  The next natural question is – can you raise your Klout score (or similar scores)?  Absolutely.  Here are a few strategies:

  1. Make sure that all your contacts are represented in your networks.  If you haven’t invested the time to build up your Facebook friends, LinkedIn Network, or Twitter followers, get started.
  2. Ensure that all your accounts are linked to the service.  For example, if you just link Twitter to your account, you’re missing critical influence points that you might otherwise be getting by connecting your Facebook, Pinterest, etc.
  3. Amp up the frequency of your posts.  If timing is an issue for you, consider using an app like Buffer or Hootesuite and scheduling your posts in advance.  Frequency of posting matters.
  4. If you’re trying to develop your influence in a specific sphere, for example social media, then make sure that you’re investing time drafting on-topic content.  This makes it easier for Klout to develop a sense for the kind of influence you have, and who listens to you on what topics.
  5. Pay attention to the kind of content that garners interaction.  As a rule, people tend to share photographs and quotes.  Focusing on these can help bump your score.  Every audience also responds to certain kinds of content – reviews or hot news articles or how to videos – so decode your audience’s preference and use a majority of that kind of content.
  6. If you can, virtually befriend influential people (in the Klout sense) and strive to develop a relationship with them.  This is a good strategy in life and in business, and it will have a positive impact on your Klout score….which will ultimately be a secondary benefit.

Whatever you’re feeling about Klout scores and the practice of measuring your digital influence, it is happening.  The important parts are to understand how it can in turn influence your life, and knowing that if you want to take steps to improve your scores, it’s easy to do.

Joe Linford writes on behalf of Broadband Genie and Office Genie, the social shopping and consumer advice sites for broadband and office space.

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    #Kred / #Klout which one do you prefer and do you trust in to evaluate influence on #socialmedia ?